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Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Last updated: June 17, 2025

Table of Contents

Welcome to The Best MMO™. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Add or manage server listings
  • Subscribe to premium services
  • Participate in community chat
  • Contact our support team
  • Vote for servers

This information may include: username, email address, IP address, server information, payment details (processed by Stripe), and chat messages.

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and geolocation data
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent
  • Device information
  • Voting patterns and server interactions

Server-Related Information

For server listings, we collect server names, descriptions, IP addresses, ports, chronicles, rates, website URLs, banner images, and related metadata provided by server administrators.

2. How We Use Your Information

We use the information we collect for various purposes:

Service Operations

  • Create and manage user accounts
  • Process server listings and updates
  • Enable voting functionality
  • Facilitate community chat
  • Process premium subscriptions
  • Generate statistics and rankings

Communication & Support

  • Respond to customer service requests
  • Send important service notifications
  • Provide technical support
  • Send promotional emails (with consent)
  • Notify about policy changes

Security & Compliance

  • Prevent fraud and abuse
  • Detect vote manipulation
  • Enforce terms of service
  • Protect against spam
  • Comply with legal obligations

Improvement & Analytics

  • Analyze website usage patterns
  • Improve our services
  • Develop new features
  • Optimize user experience
  • Generate anonymized statistics

3. Information Sharing and Disclosure

Public Information

Certain information is made public by design, including server listings, server statistics, vote counts, rankings, and public chat messages. Usernames are displayed with server listings and chat messages.

Service Providers

We may share information with trusted third-party service providers:

  • Stripe: Payment processing for premium subscriptions
  • Hosting providers: Website and database hosting
  • Email services: Transactional and notification emails
  • Analytics services: Website performance and usage analytics
  • CDN providers: Content delivery and performance optimization

Legal Compliance

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, and safety, or that of our users and the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction. Users will be notified of any such change.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Technical Measures

  • SSL/TLS encryption for data transmission
  • Encrypted password storage
  • Secure database configurations
  • Regular security updates
  • Firewall protection
  • Access controls and authentication

Organizational Measures

  • Limited access to personal data
  • Employee training on data protection
  • Regular security audits
  • Data backup and recovery procedures
  • Incident response plans
  • Vendor security assessments

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Types of Cookies We Use

Type Purpose Duration
Essential Login sessions, security, site functionality Session/30 days
Functional User preferences, language, theme 1 year
Analytics Website usage statistics, performance monitoring 2 years
Voting Vote tracking, preventing duplicate votes 12 hours

Managing Cookies

You can control cookies through your browser settings:

  • Block all cookies (may affect site functionality)
  • Delete existing cookies
  • Set preferences for specific websites
  • Receive notifications when cookies are set

Note: Disabling essential cookies may prevent you from using certain features like logging in or voting.

6. Your Rights and Choices

Account Management

You have the right to:

  • Access and update your account information
  • Change your password and email address
  • Modify notification preferences
  • Manage your server listings
  • Cancel premium subscriptions
  • Delete your account

Data Portability

You can request a copy of your personal data in a commonly used, machine-readable format. Contact our support team to request your data export.

Data Deletion

You can request deletion of your personal data. Note that some information may be retained for legal compliance, security purposes, or legitimate business interests. Server listings may remain active but disconnected from your account.

Marketing Communications

You can opt out of promotional emails by using the unsubscribe link in emails or updating your notification preferences in your account settings. Essential service communications will continue.

7. Third-Party Services

Payment Processing

We use Stripe for secure payment processing. When you make a purchase, Stripe collects and processes your payment information according to their privacy policy. We do not store complete credit card information on our servers.

External Links

Our website contains links to external server websites and other third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

Server Redirects

When you vote for a server, you are redirected to that server's website. This redirect is logged for analytics purposes, but we do not control what information the destination website may collect.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Our servers are located in various jurisdictions. Your information may be transferred to, stored, and processed in countries other than your own. These countries may have data protection laws that differ from those in your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy when transferred internationally.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify users of significant changes via email or site notification
  • Post the updated policy on our website
  • Provide a summary of changes when applicable

Your continued use of our service after any changes indicates your acceptance of the updated privacy policy.

11. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

General Inquiries

privacy@thebestmmo™.com

Data Protection Officer

dpo@thebestmmo™.com

We will respond to privacy-related inquiries within 30 days.

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